Shipping policy

We offer Free standard shipping on all orders within the United States. Orders are typically processed within 3-5 business days and shipping times may vary depending on the destination. Expedited shipping options are also available for an additional fee.

Shipping Policy for International Orders

Thank you for choosing to shop with us! We’re excited to offer international shipping to bring our products to customers around the world. Please review our international shipping policy to understand the process, costs, and estimated delivery times.

1. Processing Time

All international orders are processed within 5 business days (Monday-Friday). You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates

International shipping rates are calculated based on the destination, weight, and dimensions of your order. The shipping fee will be displayed at checkout before you complete your purchase.

3. Shipping Times

Delivery times may vary depending on the destination country. On average, international orders arrive within 10-21 business days. Please note that delays may occur due to customs processing or other factors beyond our control.

4. Customs, Duties, and Taxes

Please be aware that international shipments may be subject to import taxes, duties, and customs fees, which are determined by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the customer upon delivery.

We recommend contacting your local customs office for detailed information on potential charges.

5. Tracking Your Order

We provide tracking information for all international orders so you can monitor the progress of your shipment. Once your order has shipped, you will receive an email with tracking details.

6. Shipping Restrictions

Please note that some items may be restricted or prohibited from being shipped to certain countries. If your order includes any restricted items, we will notify you and provide a full refund for those items.

7. Lost or Delayed Shipments

If your package is delayed or lost, please contact us, and we will do our best to assist you in locating it. Please note that once a package has left our facility, we are not responsible for delays caused by customs or the carrier.

8. Contact Us

If you have any questions regarding international shipping, please contact our customer service team at support@texasdiamonddfarms.com. We’re here to help!